🔧

Troubleshooting

Fix common issues with the bot, dashboard, and settings not applying.

Bot is not responding in my server

Make sure Forum Crown has been invited to your server with the correct permissions. Go to your Discord server settings → Integrations and verify Forum Crown is listed. Also check that the bot is not banned or kicked.

Channels are not loading in the dashboard

Click the refresh icon (↻) in the Server Info panel on the sidebar. If channels still don't load, make sure Forum Crown has the "View Channels" permission in your server. The dashboard also auto-refreshes channels whenever you switch back to the browser tab.

My server is not showing up in the server list

Only servers where you have the "Manage Server" permission are shown. If you just added the bot to a new server, click the Refresh button on the server list page — the list also refreshes automatically when you switch back to the tab.

Settings are not saving

Check your internet connection and try again. If the error persists, make sure you're still logged in — your session may have expired. Log out and log back in, then try saving again.

Auto-reactions are not being added

Make sure Forum Crown has the "Add Reactions" permission in the forum channel. Also verify that reactions are configured in the Reactions tab, the bot is enabled in General settings, and the forum channel is selected in the managed channels list.

Welcome messages are not being sent

Check that Forum Crown has "Send Messages" and "Send Messages in Threads" permissions in the forum channel. Verify the Welcome feature is toggled on in the Welcome tab and the correct forums are selected.

Word filter is not deleting posts

Check that Forum Crown has "Manage Messages" permission in the forum channel. Also ensure the Word Filter toggle is on and the banned words are saved properly.

Need more help?

Join the support server for real-time assistance.

Join Support Server